We ship all orders via USPS which usually takes 5–7 business days to arrive within the United States. Once your order is shipped we will send a tracking number so that you can confirm the exact delivery date.
If your order seems to be taking too long to arrive, please track your package using the tracking number provided. If the carrier indicates your package has been delivered then, sadly, we can’t help you as it’s beyond our control. Contact your mail carrier for help and check for any delivery slips that may have been left for you. If you never received tracking information from The Moon Cup, then call or email us right away!
Alternate shipping methods are available — please call for more information (1-800-500-0077).